WhatsApp Automation Flows
Every Customer Journey, Mapped and Automated.
A chatbot answers questions. Automation flows do the work: confirming orders, chasing no-shows, collecting feedback and re-engaging quiet customers, all triggered automatically at the right moment without anyone remembering to send a message.
โญ 35 Businesses Automated
๐ฉ 96% Open Rate
๐ฐ ROI-Focused
Flows We Build
The Messages You Keep Meaning to Send
Each flow replaces a task someone on your team is currently doing manually, or forgetting to do at all.
Welcome & Enquiry Capture
New contacts get an immediate reply that captures what they need and routes them to the right team or service.
Order & Delivery Updates
Automatic confirmations, dispatch notices and delivery updates, so customers stop calling to ask where their order is.
Appointment Booking & Reminders
Customers pick a slot in chat and get reminders before it, cutting no-shows without anyone making phone calls.
Post-Purchase Follow-Up
Timed check-ins after delivery that surface problems early and ask for a review when the customer is happiest.
Abandoned Enquiry Recovery
Contacts who went quiet mid-conversation get a gentle, well-timed nudge instead of being forgotten.
Feedback & Review Requests
Structured feedback collection that feeds your Google Business Profile and your internal quality tracking.
How Flows Get Built
Mapped Against Your Real Process
We start from how your business already works, then automate the parts that do not need a person.
Journey Mapping
We map how enquiries, orders and follow-ups move through your business today, including where they stall.
Flow Design & Copy
Each flow is written out message by message, with the triggers, timings and branches defined before anything is built.
Template Approval
Message templates are submitted to Meta and pre-approved so flows can send reliably from day one.
Build & Connect
Flows are built, connected to your CRM or order system, and tested end to end across devices.
Review & Tune
Monthly review of drop-off points, with timing and copy adjusted based on how customers actually respond.
Flows That Respect How Indian Customers Actually Reply
Timing matters more than volume. We tune send windows around Indian business hours and regional working patterns across Delhi, Mumbai, Bangalore and Ahmedabad, and cap follow-up frequency so your business stays useful rather than becoming the contact people mute.
96%
open rate on WhatsApp vs email
7
business days to full flow setup
FAQ
Frequently Asked Questions
Got questions? Weโve got answers. If you donโt see yours, book a free call.
A chatbot responds when a customer messages you. Automation flows start the conversation at the right moment: after an order, before an appointment, or when a lead goes quiet.
Only if they are badly timed or too frequent. We cap frequency, tune send windows to Indian business hours, and make every message genuinely useful rather than promotional.
Yes. Flows can trigger from your CRM, e-commerce platform or custom system so updates fire automatically off real events.
Business-initiated messages use templates that Meta must approve. We draft and submit them as part of the build, so nothing is held up at launch.
Ready to Get Started?
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